Centah vs. Generic CRMs: The Benefits of a Purpose-Built Platform
If you run a home services network, there’s a good chance your tech stack started with a generic home services CRM. Made sense at the time! CRMs are flexible, well-known, and easy to get started with. The problem shows up later, once your operation outgrows what a generic sales tool was designed to handle.
Introducing Centah’s Next Generation Lead Management Platform
Centah has spent over 15 years building lead management software for the home services industry, working with managed service networks, private equity groups, and contractors across North America. That history shaped every decision on this platform. It was built around real operational problems, not designed in a vacuum.
Why You’re Losing Angi Leads (and How to Win)
If you’ve bought leads from Angi or other aggregators like Modernize, HomeAdvisor, or HomeStars, you know the feeling. The lead comes in, you call it, and either nobody picks up, or the person on the other end already booked someone else, or they “were just looking around,” or they don’t even remember filling out the form.
Why Routing Logic Breaks at 50 Contractors
Most home services networks don’t plan for what happens at scale. They plan for what’s working right now. At 10 contractors, manual lead assignment really does work. A dispatcher knows the team, knows the map, and can make a good call in seconds.