Outbound Appointment Confirmations

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Campaign Description:

Confirmation initiatives follow-up with customers at specific stages throughout the project work flow to ensure all necessary project and appointment information is captured, and that their expectations are being met. To carry out these campaigns a confirmation Dashboard is used which allows customers to be pro-actively contacted in a prioritized and time-efficient manner.

Campaign Target:

The customer who has not yet secured an initial appointment for their upcoming project and those customers who require additional contact throughout various stages of the work flow.