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Welcome to Centah Business Blog!

Here we are sharing years of experience of creating complete solutions for home improvement industry – manufacturers, retailers, dealers, instalers – that will help them to boost their business.

Key topics on this blog: business management software (BMS), customer relationship management (CRM), home improvement business software, home improvement call center, sales process, workflow, installation process, customer feedback, communication, customer complaints, cancellations, business reporting, business intelligence, business consultancy…

Centah In Store Lead Generation Program

Lead generation drives businesses, expands brand’s reach on the market and represents the first step for creating wide and valuable customer’s base. Besides traditional lead generation channels and models incorporated in the Centah business solution (the web, call center, CRM…

Lead Visibility: A Paradigm Shift in Home Improvement Manufacturing

By Nina Sorrentino – President, Centah Inc. More and more, manufacturers are struggling with the commoditization of their products that arises from the retail and dealer network business models they typically work within. Furthermore, dealer networks which were supposed to…